12 December 2007

Microsoft Windows Update Kills ArcGIS Help

Microsoft Windows Update Kills ArcGIS Help

"ESRIĀ® announces the ArcGIS 9.2 Desktop Help Search Patch. This patch solves an issue where the search tab in ArcGIS Desktop help becomes inoperable. We recommend all ArcGIS Desktop 9.2 users download and install this patch at their earliest convenience to ensure the highest quality experience when working with ArcGIS Desktop 9.2"

BBC 's Little Britain - Computer Says No!

    NIM013534 - AnswerWorks search in ArcGIS Desktop Help will stop functioning after a Microsoft Windows Update.


    The ArcGIS Desktop help uses a 3rd party search engine called AnswerWorks. Microsoft has released a security update to Internet Explorer affecting the Desktop help search to become inoperable. This patch resolves the issue of the search engine being non functional by updating the 3rd party search engine.

ArcGIS Desktop 9.2 Service Pack 4 must be installed before you can install this Patch.
If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, this Patch must be applied to all client installations.

Download the Patch

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